
- Learnability: How easy is it for users to accomplish basic tasks the first time they encounter the design?
- Efficiency: Once users have learned the design, how quickly can they perform tasks?
- Memorability: When users return to the design after a period of not using it, how easily can they reestablish proficiency?
- Errors: How many errors do users make, how severe are these errors, and how easily can they recover from the errors?
- Satisfaction: How pleasant is it to use the design?
A good way of finding out what exactly a person who visit's your website is clicking on is by using Heat map. The best one you can use is by buying one off Crazy Egg. They have a wide range of services that allows you to visually understand a users behavior.
Overall I think usability is very useful as it allows a person to browse through a website without any difficulty and also if it is appealing then the person will stay on that page which in turn will generate revenue for the business.......
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